What very good is creating your displeasure to this so identified as “purchaser service†if practically nothing is done to handle the complaint.
My husband and I experienced flight reservations for these days (March fifteen, 2014) and following a regimen heart scan on Wednesday of this 7 days, he was diagnosed by using a intense coronary heart trouble. On Friday, March fourteen, 2014 he experienced to possess a heart catherization and it was unattainable for us to go on our family vacation. I called American Airways Shopper Service and was properly instructed “tough luckâ€.
Get your CEO’s to examine repeat small business and after that they will realize why they are continually not earning the bottom line. I can Actually state that I’m by no means booking using your airline again. many thanks, Sincerely
I'm stuck in LA, since my AA FLIGHT 1927 on February 3rd was cancelled! I'm incredibly dissatisfied!!! I wasn't specified a definitive remedy concerning why my flight was cancelled.
Just producing to Enable you realize inspite of The problem in getting to my place on March two, 2016, as well as the disappointment I'd While using the scheduling from you, I had been very happy with the staff at Charlotte, North Carolina. All of that I came in contact with were being most helpful and sort.
When you took some time to hire competent individuals to operate for your personal airlines then Probably you wouldn’t be from the financial wherewithal that you simply’re suffering from. Possibly you wouldn’t must regularly oversell your seats to ensure travellers boycott your airline and use other more highly regarded and dependable organizations for instance Southwest or United.
I not too long ago had a flight cancelled by American Airways and stood in a very line for 45 minutes to have rebooked on another flight. I used to be shocked to determine the gate agents did not Have got a check out into the readily available USAIR flights.
I lately flew back again from Raleigh Durham to LA airport. It had been five hrs. Of misery for me to put up by using a crying twenty month previous over the flight.
PS I'd her within the return flight and it had been evenm superior she lives from the Phillie area and I lived in precisely the same spot for few yrs so we had a discussion about that .
I are to the cellphone for 3 hours wanting to solve an issue exactly where my bag was break up open up and my possessions lacking.
When there was a couple of 50 percent hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same minute and I call him and he or she repeated that we actually must be there. On this minute he said “remember to, don´t fear, I´m not worried any more, which means you shouldn´t be worried any longerâ€.
I would love anyone to contact me concerning the 3 worst consumer service calls I've at any time experienced currently. E mail me initial since the agent claimed I'm able to only do it in crafting. #flysouthwest. #behelpfulfail
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh due to sickness. I realize we will use our tickets inside the 12 months from day of order.
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The first flight still left 45 minutes late making us skip our Full Article connecting flight to Harrisburg, Pa. Informed another flight could be at midnight so we wait around till then (I'm with my disabled eighty four year previous mom) At midnight we have been informed the flight was cancelled, there have been no motels readily available and the following flight was twelve the next day.